Acceptance and eligibility
These Terms and Conditions (“Terms”) govern your use of this website and your purchases from Research Only. By accessing the site or placing an order, you agree to these Terms and our Privacy Policy and Shipping Policy.
You must be at least 18 years old, have the legal capacity to enter a binding agreement, and use the site only where permitted by law.
Research use only
Products sold by Research Only are intended strictly for laboratory and research use by qualified professionals. They are not pharmaceuticals, foods, dietary supplements, cosmetics, household products, agricultural or pesticidal substances, or products for human or veterinary use.
Products must not be administered to, consumed by, or otherwise used in humans or animals. By purchasing, you represent that you understand the nature of the products, have the qualifications and facilities needed to handle them safely, and will comply with all applicable laws, regulations, and institutional requirements.
Site information and no professional advice
Website content is provided for general educational and product-information purposes. It is not medical, veterinary, legal, safety, or other professional advice. Statements regarding products have not been evaluated by the FDA, and products are not intended to diagnose, treat, cure, or prevent disease.
We work to keep descriptions, images, pricing, and availability accurate, but errors or omissions may occur. We may correct information or update the site without notice.
Accounts and information you provide
You are responsible for providing current, complete, and accurate information and for maintaining the confidentiality of your account credentials. Notify us promptly if you suspect unauthorized account activity. You are responsible for activity conducted through your account to the extent permitted by law.
Orders, pricing, and payment
An order confirmation acknowledges receipt of your order; it does not guarantee acceptance. We may limit quantities, request additional verification, reject an order, or cancel an order for reasons including suspected fraud, payment issues, inventory errors, pricing errors, legal restrictions, or misuse of our products.
Prices are shown in the currency presented at checkout and may change without notice. You authorize us and our payment providers to charge the amount shown at checkout, including applicable taxes and shipping charges.
Shipping, returns, and refunds
Shipping and delivery are governed by our Shipping Policy. Approved refunds are returned to the original payment method when practical and may take additional time to appear, depending on the payment provider. We may require reasonable evidence before approving a replacement, return, or refund.
Prohibited conduct
You may not use the site or products for an unlawful, deceptive, fraudulent, unsafe, or unauthorized purpose. You may not interfere with site operation or security, introduce malicious code, scrape or copy the site through automated means without permission, impersonate another person, violate another party’s rights, or attempt to obtain unauthorized access to any system or account.
Intellectual property
The site and its original text, graphics, logos, photographs, design, and software are owned by or licensed to Research Only and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-transferable right to use the site for personal or internal business purchasing purposes. No other rights are granted.
Third-party services and links
The site may rely on or link to third-party services, including payment processors, carriers, analytics providers, and external websites. Their services and policies are controlled by those third parties. We are not responsible for third-party content or services except where applicable law provides otherwise.
Disclaimers
To the fullest extent permitted by law, the site and its content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. We do not warrant uninterrupted or error-free access, compatibility with every system, or that all site information will always be complete or current. Rights that cannot lawfully be disclaimed remain unaffected.
Limitation of liability
To the fullest extent permitted by law, Research Only and its owners, personnel, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from the site, an order, or misuse of a product. Any aggregate liability for a claim relating to a purchased product will not exceed the amount paid for that product. These limits do not apply where prohibited by law.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold Research Only harmless from claims, losses, and reasonable costs arising from your violation of these Terms, violation of law, infringement of another party’s rights, or handling or use of products contrary to their stated research-only purpose.
Changes and general terms
We may revise these Terms by posting an updated version with a new effective date. Continued use of the site after an update means the revised Terms apply to future use. If a provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of it.
Questions or requests
Contact us
Our Customer Support team can help with this policy or a specific order.