Customer support

How can we help?

Questions about an order, shipping, returns, or product documentation? Reach our Customer Support team directly by email or phone.

Contact options

Talk to our team.

Email Customer Support

support@researchonly.com

Email is best when you need to share an order number, photos, or product documentation.

Send an email

Call Customer Support

(800) 323-8433

Call us when you would prefer to speak with a member of the Customer Support team.

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Disclaimers

Purpose of Use: Products from Research Only are strictly for use in laboratory and research environments by qualified professionals. These products should not be used as pharmaceuticals, agricultural or pesticidal substances, food additives, or household items. The content on this website is for educational purposes only. Under no circumstances should any product be administered to humans or animals.

Shipping Policy: Orders can take up to two business days to be processed and shipped. We do not ship on weekends. Orders received after 12pm EST on Friday will be shipped the following Monday.